Promotions
Visit Betway.ca to see their current offer for new players. **I’m not allowed to display the bonus offer to residents of Ontario.**
Betway offers new Canadian sign ups a 100% matching bonus up to $200. The bonus has a 10x rollover requirement and you must opt-in to receive the bonus when registering your Betway account.
Betway does regularly offer promotions for existing players. The current promotions can be seen on the Betway sportsbook page (the promotions are displayed in a slider at the top of the page).
The promotions I have seen are both advantageous for the player and creative. It’s nice to see a sportsbook offering fun, player friendly promotions to their current players.
Licensing, Regulation, Ownership and Legality
Betway Sportsbook is a brand operated by Betway Group, which is a global online gambling company based in Malta. Betway is licensed and regulated by the Malta Gaming Authority, and accepts players from everywhere in Canada.
Betway is in the process of applying for an Ontario gaming operator license from AGCO.
Canadian Sports Coverage
Betway offers betting lines for all popular Canadian sports. NHL games have a huge selection of betting lines available including a wide variety of game and player props.
If you are able to watch the event on Canadian television, then you will almost certainly be able to place a bet through Betway.
The Betway Sportsbook brand is also active in Europe, which results in many European betting lines that you may not find at other Canadian betting sites.
Overall, the selection of sports and betting options available at Betway is more than satisfactory.
Live Betting
Betway offers in-play betting on all major sports worldwide.
Here is a screenshot from the Desktop website for live betting on a Bundesliga match:
Mobile Betting
Betway’s regular website is very responsive on a mobile device, and they also have a dedicated mobile app that users can download to their phone. I suggest downloading the app if you expect to bet with Betway on a regular basis. The app is very responsive, slick, and easy to navigate.
Here are a couple screenshots taken from the Betway mobile app:
Deposit Options
Interac is the most popular (and recommended) deposit option at Betway. Interac deposits are instant, secure, and available to anyone with a Canadian bank account. Interac deposits/withdrawals are as easy sending or receiving an e-transfer from a friend.
Here are some other deposit methods available at Betway:
- Deposits via Credit Card: Visa and MasterCard
- Deposits Using a Prepaid Voucher: Flexepin, Neosurf, Paysafecard
- Deposits using an eWallet account: EcoPayz or MuchBetter
Customer Service
Betway offers 24/7 live chat support, but it’s a process to connect with an agent.
Here are the steps to contact Betway customer service via live chat:
- Select ‘Help’ from your Betway account drop down menu.
- On the Betway Help FAQ page select the query that is closest to your question/issue.
- Answer “No” to the ‘Was this article helpful?’ question at the bottom of the query page, then select ‘Click here to contact us’.
- Select ‘Click here to launch live chat’ to speak to an agent.
It’s unfortunate that Betway makes you jump through these hoops to speak to a customer service agent, and there is no other clear contact method. Betway is clearly trying to decrease the load on their customer service team by first directing you to the commonly asked question section, but this can be frustrating when you want a quick and concise answer to an issue.
